Fortitude Roofing

1310 S 3rd St Suite 100, Las Vegas, NV 89104, USA

About Fortitude Roofing

4.9 / 5

from reviews

    Diane Yenser
    June 11, 2024

    Joseph was the best part of Fortitude Roofing. He should actually own and run the company. As for Lee, he is unprofessional and unfortunately my husband and him did get into a very heated argument. Words were exchanged and Lee, knowing that my husband was upset, continued to bait him like a juvenile. We hired Fortitude based on the 5 star review and how helpful Joseph and Cherie were in providing assistance. I received a quote via email and then another letter via email stating that the work would begin at 7am. The workers did not show up until about 10:45am and were completed by 1pm (please see the fantastic photos attached of the wonderful work they did- NOT). I understand that service people have a window to come out to do a job. However, on my letter it stated 7am, not 7-10am or 7-11am. It clearly stated 7am, but Lee argued with me that they have a window of time. I said that should have been indicated then. Also, they used extra contractors in from California to do the job, so not even Henderson or Las Vegas employees.(I could not communicate with them on progress because they didn't understand English and I didn't understand Spanish or whatever they were speaking). My husband came home to a mess in the driveway. Empty energy drink cans, old nails all over, and debris from the roof. My husband is a contractor and at one point in his life had his own business, this made him very angry as he always cleans up his mess. Then when he saw the roof, he pretty much was on the edge. How can this company claim this is professional? Maybe it was just a blow-by job because it was an insurance claim, but still the amount of unprofessionalism and attitude that both my husband and I received from Lee was unacceptable. If, big IF, my husband called Lee a little kid, then he probably deserved being called that because nothing about this company other than Joseph was professional. My insurance company is shocked at these photos and the Nevada Department of Insurance Complaints is equally stunned. Finally, this FANTASTIC roofing company (Fortitude) NEVER completed the job. I called Lee and he started to try to get me to argue with him as he did my husband. Absolutely ridiculous. It seems that Lee’s defense is to pick a verbal altercation and then blame the client.

    Aspen Zevits
    May 06, 2024

    I would highly recommend! I was very scared from the start with getting my roof repair given the horror stories I’ve heard with certain companies. Not only did fortitude roofing provide a reasonable price the day of the estimate, but they were literally also the only company that was 1. Able to make roof repairs requested 2. Returned my call 3. Actually followed up on the estimate and provided the proper details The project was scheduled for a certain day, but got pushed back to the end of that week (Friday) which was fine because they provided advanced notice. The job was completed that day which was great. After a careful review, I noted a couple roof tiles to be broken. I contacted the representative who not only responded immediately by text, but also called me and advised it would be corrected the next week. First thing Monday in the morning, fortitude roofing was over again and made the immediate adjusted repairs quietly and quickly. The roof looks flawless now and everyone I dealt with was professional!

    Branden murphy
    November 19, 2023

    Until I had trouble getting insurance quotes I did not realize the underlayment of tile roofs needs to be repaired every 20 years or so. I had a couple of companies come out and give quotes, fortitude roofing was the one I was most comfortable with and all of the repairs were professionally completed. This company is very easy to work with, and I would work with them again.

    Cindie Kyle
    December 14, 2023

    I want to thank you for repairing my roof. It was such a pleasure with Chere scheduling the appointment, she was always so kind. I was having so much trouble trying to get any roofing company to come out. When Joseph showed up to give me an estimate he put me at ease. He was knowledgeable and got me a quote right away. It is so refreshing to see there are people who still have integrity, honesty and pride in their workmanship. I will definitely recommend you for any roof repair. Thanks again!

    Teresa Koons
    January 30, 2022

    Thank you to Fortitude Roofing and their staff for putting this beautiful new roof on my home. Not only were they super quick on taking my roof off and putting the new roof on, I think it took 3-4 days total. They were also very clean. When I came home from work my driveway and backyard looked cleaner then when they got there. All the guys doing the work were really nice too. The photos below show their beautiful work.Thanks again Fortitude Roofing and staff!!❤️

    Fortitude Roofing

    Our Address

    1310 S 3rd St Suite 100, Las Vegas, NV 89104, USA

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