Loyalty Plumbing

6624 Brooklyn Heights St, Las Vegas, NV 89166, USA

About Loyalty Plumbing

4.9 / 5

from reviews

    Gerhard Bahnsen
    -
    April 13, 2024

    They stand for their name loyalty to their customers. The first job I got done with loyalty Plumbing a year ago was I needed a sink ASAP. They gave me a great price for the labor and they did it in the same night. I called at 4 PM they came out 45mins and started on the job and took away my old sink and put in the new sink and the fixtures, and then added the reverse osmosis that gives good water. 😂 They were very polite and as they were working they were answering all my questions and they were happy to do it. The owner of Loyalty Plumbing, Alexy is so amazing she makes you feel at home. And if there’s anything wrong, she’ll make sure her loyalty employees are out to do the job ASAP and they do it right. It’s going on two years and never had to call them back to refix any work they done.👍. The most awesome thing is being a member of Loyalty Plumbing because you get some perks. Alexy herself calls to remind you once a year to come out to make sure everything is working well in your home. You get amazing discounts on anything that needs to be done and they have amazing financing if needed. So last year I asked them about a water heater and a tankless water heater. There incredible Alex came out for the yearly maintenance he was funny, friendly, and answered any questions I had and was very patient. Alex drained the water heater out. It had rust in the water. He was letting me know that the water heater is old and needed to be replaced. He gave me two options another water heater or a tankless water heater. They both was priced very well, but we decided to go with the tankless water heater December 2023. They also refreshed my water softener tank that works even more amazing than before. I love the tankless water heater they put in. It feels so good to get hot water at all times. Angel and his partner Noah was the ones that put in my tankless water heater. And they did a great job. My HOA community is very strict on how things should look on the outside of your home. Alexy went out her way to match the paint that I have on the side of my house, sent Brian to paint the pipes from the tankless water heater. Just a week ago, my water softener was leaking and they sent out Adrian On a Sunday. he was smiling when he reached the garage door. I told him about the leak from the softener and the salt smelled moldy. He went the extra mile of kindness. He poured it out and cleaned the softener can. That brought tears to my eyes not only he rinsed the can out, He even put it back in good condition and then tightened up the hose that was leaking and regenerated the softener and poured the two new bags of salt softener in my garage into the can. He also shoveled up the old salt from the street and put it in the trashcan and cleaned up after. Adrian Was also happy to answer any questions I had on the softener and he also said if anything happens, just call them back. I was so happy, I gave Adrian a big hug and, pineapple juice and homemade chocolate chip cookies🍪. Even my cats are happy with Loyalty Plumbing and they are very hard to please.😂🤣😂 I also don't want to forget their amazing Justin that's in the Financial department. His Voice sounds so calm and relaxed. He needs his own radio station🤩. Personal note. I'm very lazy but straight to the point. Me adding more then two sentences for this review shows just how happy I am about their service. But I took the time to read other review about this company. For me if a company is horrible I don't write a review and I just don't call them again. And yes you get some good ones and you get some bad ones and that's true. Alexy’s company name is perfect. Because we are all human beings that’re trying to live up to every clients expectations. But it takes two. As a client we need to show kindness. These company's like Alexy is sacrificing their lives to give a service that we can’t do ourselves. 🌸💕💕💕💕

    Sean McAllister
    -
    June 18, 2024

    I couldn’t be happier that we decided to use Loyalty Plumbing to fix a pretty urgent leak. They were friendly and transparent at every step of the process. Jared came to our home and was professional, courteous and his workmanship is top notch! If you have plumbing issues, do not think twice about Loyalty Plumbing. I can tell they care about their customers and the work they perform. A+++

    Rhiannon Annen
    -
    April 24, 2024

    Loyalty Plumbing was a great company to work with! They were very friendly and organized from the get go and were even willing to provide same day service for our plumbing emergency. They communicated very well and continued to give me updates leading up to when the plumber arrived. Juan A. was our plumber and when he arrived he quickly accessed the problem was very knowledgeable and eager to answer all of our questions. He did an amazing job at fixing our plumbing issue and clearly showed me and educated me on all of his findings. When he was done with the repair he even took the time to restore our landscaping and clean off our front porch and sidewalk leading up to our home. It looked as if the area had never been touched! His attention to detail was outstanding! I highly recommend Loyalty Plumbing and Juan A. for any plumbing repair or emergency.

    Susan Decell
    -
    May 25, 2024

    Juan did a great job installing our new water treatment system. He explained what I need to do to maintain it. Plus, he got here on time, finished the job earlier than expected and left the work area very clean. I am a happy camper!

    VCC Board Repairs
    -
    April 15, 2024

    Last night, our dryer stopped heating, so I decided to clean out the lint. When I checked the back, I found the duct was kinked. Seems like the Best Buy techs who installed the dryer did a poor job and forced the duct into the vent hole It's a new construction home so the builder also messed up and put the vent right above the gas line, giving no clearance for the duct to be installed. So when I removed the duct to check it out further, I found tons of lint in the duct, which was the cause for the dryer not to heat. But I was also unable to install the duct. Even with a 90 degree elbow, I had no clearance to get it back together. Since this was next to the gas line, I didn't want to risk it, so I reached out to Loyalty Plumbing. It was a Sunday morning, but they were able to get a tech, Adrian, to show up within 1-2hrs of calling. Upon his inspection, he was able to get me a quote on this and fix it on the spot. Now my dryer is working again! Plus, Adrian gave our 2 Goldens some peanut butter dog treats, which they loved! Overall, super happy with the service! They showed up exactly the time they said there were. Invoices, quotes and everything was all emailed to me, which is great too. I would highly recommend giving them a call for any plumbing needs!

    Loyalty Plumbing

    Our Address

    6624 Brooklyn Heights St, Las Vegas, NV 89166, USA

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