One Hour Electric

3330 Wedo Way, North Las Vegas, NV 89031, USA

About One Hour Electric

3.8 / 5

from reviews

    Manny T
    -
    May 28, 2024

    After calling around to trying to find an electrician over the weekend, Sunday at that. One Hour Electric came out promptly and gave me a fair quote for a EV outlet. Best price in town. Tony came out and knocked out the job quickly and efficiently. Definitely recommend. 10 out of 10!

    Nick Perasso
    -
    May 25, 2024

    Felix was awesome, and did great work! We needed an EV charger plug installed I the garage and it came out great, he even mounted our charger to the wall for us!

    Broke Frog Productions
    -
    May 24, 2024

    Quick Summary: A bad experience. Jeff was unprofessional and difficult to deal with. Full Story: I did not have a positive experience with One Hour Electric, who I used to install an electrical disconnect box prior to replacing my water heater. After a discrepancy between the invoice amount and my initial quote, the electrician called his boss. He then told me the lower price would be honored only if I completed a Google review while he watched me do it. I elected to pay the higher price rather than be treated like a 5-year-old. When the plumber arrived the next day, I was informed the placement of the newly installed box prevented water heater removal or installation. Instead of working with me to resolve the issue, Jeff argued that the box was where it was supposed to go, and the plumber should just unscrew it from the wall. The plumbing company declined, as electrical work was not their area of expertise. In the meantime, I had no hot water. Jeff displayed a complete lack of professionalism, calling my frustration “acting like it was the end of the world”, and arguing (with profanity) during a conference call with the plumbing company. He wouldn’t even state the name of his company until asked several times (his response was NOT “One Hour Electric”). Clearly, there was a difference of opinion in how the disconnect box should have been installed. But Jeff did nothing to try to remedy the situation, prompting me to indeed post the very review he tried to coerce me into writing.

    Greg Dais
    -
    April 27, 2024

    So I got a little crazy with the Hedge trimmer last night and cut the cord while trimming the bushes. I lost all power to the garage no doors, no fridge everything was out. I tried the breaker and nothing happened. I called One Hour Electric and spoke with Jeff and he said he would have his technician come out tomorrow morning. Tony called me this morning and gave me an eta of when he would be out. He was on time and very professional. He located the problem quickly and fixed the problem. One hour Electric will be my go to in the future. Great service, very professional. I definitely recommend them for your Electric needs.

    Carla Kerr
    -
    February 01, 2024

    This review was originally going to be a one-star rating due to the poor attitude and the overall handling of our service needs by the service manager, JEFF. We called first thing in the morning and spoke to JEFF. We explained the need to check wires that had been cut to make sure they were not hot with electricity to cause a fire and to close the circuit and cap the wires. We were quoted a price that we could live with, approximately $300.00 dollars TOTAL, which we understood included an $80 dollar call out fee. Johnny and Brett arrived checked everything out doing what we hired them to do. They were friendly and pleasant. We were given the total charge amount of $292.00 dollars. We asked if that included the $80 dollars and was told yes. We were happy because the total was our budgeted amount and that’s what we were quoted. Basically, Jeff was rude and condescending. He has no knack for customer service. After paying for our service, we got a call the next day stating that we were going to be charged an extra $80 dollars because the technician did not add in the call out fee. After a heated discussion it was decided that there would be no extra charge. Rene was instrumental in helping waive the attempted extra charge. I decided to give them 3 stars because of Rene, the office manager, and Johnny/Brett, the two technicians that came to the house were very professional in the handling our service request. I wanted to show and explain that the people actually doing the work were good, fair and honest; great customer service done by the employees that should be recognized.

    One Hour Electric

    Our Address

    3330 Wedo Way, North Las Vegas, NV 89031, USA

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