Rhino Roofing LLC

3111 S Valley View Blvd Suite B-102, Las Vegas, NV 89102, USA

About Rhino Roofing LLC

3.9 / 5

from reviews

    Jay Time
    -
    June 08, 2024

    We regret using Rhino. I'm only giving the a 2nd star because the guy, Frank, that did the install was very good at his job (he did 90% of the work alone), courteous, and on time. Read and believe the negative reviews. I'm kicking myself for not trusting my gut. The inspection and quoting process is why we selected Rhino for tile removal and underlayment replacement. Our Rhino sales guy, Elijah, was polite and on time (rare in roofing). DON'T BE FOOLED - you won't see him again once you sign the contract. Their quote (3.22.24) was higher than others but I was willing to accept that based on the fact that we wanted 40# felt or synthetic. We signed our contract only to find out that they weren't available to start until May. Red Flag #2 , they called before installation to say they "misquoted" the #40 and it would be $1500 more. Then they argued that they are allowed to contracts after they're signed. We agreed that they would put a double layer of #30 for the price quoted because we were having Solar installed an could not wait any longer. Day 1 (week of 5.6.24) they sent 2 guys. After a few hours 1 left leaving only 1 guy to do a 2800 sq ft house. I call Elijah to remind him that the broken tiles should not be put back after the underlayment is replaced. He reassures me he's told the "team". I ask what team?, there's only one guy here. I purchased a pallet (approx. 250) of concrete tiles from RWC Building Products (great company) so Rhino could replace the broken/chipped tiles per our agreement. Unfortunately, the Rhino rep miscommunicated or forgot to tell the install person that the giant pile of tiles in my front yard was for them to use. They spent the 1st two days putting broken chipped tiles back and leaving the new ones untouched. - Crazy Day 2 only 1 guy shows. He worked his butt off but we were very concerned that he never used any fall arrest lanyards and was working alone. I'm now finding myself climbing a ladder to bring him tiles and check that he's ok. Day 3 -5 Same thing. Either only 1 guy working or 2 guys show and the 2nd leave shortly after arriving. They continue to reinstall broken/chipped tiles. Monday 5.16.24 (Day 6) I'm messaging Elijah asking if he can come by and that new tiles are not being used. He says he's busy but he will remind the guys again. I ask when the job will be complete, and he says sometime next week. WHAT? I was told 5-7 days and now we're looking at 2 weeks. Day 8 - the job was finished. Frank did excellent work, most of it by himself. He spent the last 2 days re-replacing tiles with the pile. Overall, the install worker did a good job and left the jobsite clean. Unfortunately, it's the company that I regret selecting. *Attached photos are of completed work showing chipped tiles that were put back in while new tiles were left untouched.

    Brandon
    -
    April 07, 2024

    I had Rhino out to put their Wetsuit product over my entire flat roof so I wouldn't have to replace the existing TPO roof liner. The wetsuit product itself seems a lot like the product they use to seal asphalt roads. I can easily see that it'll last a long time and provide fantastic water proofing. The installers, office staff and everyone at Rhino was professional and easy to work with, the only reason for leaving one star off is because we had some miscommunication during the process that caused a bit of drama and drug the project out longer than necessary. Thankfully they stepped up and did the right thing. I'd use them again 👍 Photo 1: Black wetsuit product. Photo 2: Final after the elastomeric white coat.

    Michelle Metivier
    -
    June 16, 2024

    Rhino Roofing did a great job on our difficult home roofing project. Their employees were professional and courteous while at our home and worked diligently even during the intense heat. The pricing was fair and quoted accurately with warranties clearly stated. We are pleased that we chose Rhino Roofing to do this job.

    scott steacy
    -
    November 02, 2023

    signed contract 9/1//23, no contact from them till 10/12/23 at 1pm when workers showed up. unsupervised crew roofed over out of code osb board, in violation of contract. then it was put on me to decide after the fact if rhino does the job to code or not. work is rushed and sloppy, the owners wife screamed at me when i quoted the contract back to them. ridge vent system not done right, then different lies about it. get many quotes , choose wisely- not rhino. look at photo of shingle work and ask if you want your roof to look like this. very poor work, no quality control at all. was quoted the contract by daniel at my house, after i called to plead with them to get someone to my house, and it was opposite of what is in the contract. they dont know whats in their own contract.

    Mark Dynabursky
    -
    February 27, 2024

    Daniel and the crew over at Rhino roofing are amazing. I am a realtor here in town and have used them countless times over the years to help my clients with their roofing issues. Their prices are always competitive and their work is unmatched. They have always been very kind and understanding, especially with my senior clients. Thank you to Daniel Danny, Ayden, and Elizabeth for always being there and handling things so professionally.

    Rhino Roofing LLC

    Our Address

    3111 S Valley View Blvd Suite B-102, Las Vegas, NV 89102, USA

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